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Privacy Policy

At Revenue Flex, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you engage with our negotiation training programs and educational services.

GDPR Compliant

Information We Collect

We collect various types of information to provide you with our educational services and improve your learning experience. This includes information you provide directly and data we gather automatically through your interactions with our platform.

Personal Identifiers

Name, email address, phone number, postal address, and professional title when you register for our programs or contact us for information.

Educational Data

Course progress, assessment results, participation in webinars, and feedback on our training materials to personalize your learning journey.

Technical Information

IP address, browser type, device information, and usage patterns to ensure our platform works effectively across different systems.

Communication Records

Records of your interactions with our support team, including emails, chat logs, and phone conversations for quality improvement.

How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain the quality of our services. We use this data to enroll you in appropriate programs, track your progress, and provide relevant learning resources.

  • Delivering course content and tracking your educational progress
  • Sending important updates about your enrolled programs and upcoming sessions
  • Providing technical support and responding to your inquiries
  • Improving our curriculum based on student feedback and performance data
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal obligations and maintaining accurate records

Marketing Communications

With your consent, we may send you information about new courses, industry insights, and special offers that match your professional interests. You can opt out of these communications at any time through the unsubscribe link in our emails.

Your Rights Under Polish and EU Law

Data Protection Rights

Right to Access: You can request a copy of all personal data we hold about you, including how we obtained it and how we're using it.
Right to Rectification: If any information we have is incorrect or incomplete, you can ask us to correct or update it immediately.
Right to Erasure: You can request that we delete your personal data, though some information may need to be retained for legal compliance.
Right to Data Portability: You can obtain your data in a structured format to transfer it to another service provider.
Right to Object: You can object to processing of your data for marketing purposes or where we rely on legitimate interests.

To exercise any of these rights, contact us using the information provided below. We'll respond within 30 days and verify your identity before processing any requests involving personal data.

Data Security and Protection

Technical Safeguards

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption for data transmission and storage, regular security audits, and access controls that limit who can view your information.

All our staff undergo data protection training and are bound by confidentiality agreements. We regularly update our security protocols to address emerging threats and maintain compliance with current regulations.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share data with trusted service providers who help us deliver our educational programs:

  • Learning management system providers who host our course content
  • Email service providers for sending course updates and communications
  • Payment processors for handling course enrollment fees
  • Analytics services to understand how our platform is used and improve user experience

All third-party providers are carefully vetted and must agree to protect your data according to our standards and applicable laws.

International Data Transfers

Some of our service providers operate outside the European Union. When we transfer your data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission and adequacy decisions where applicable.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Course completion records are kept for seven years for certification purposes, while marketing consent records are maintained until you withdraw consent.

When data is no longer needed, we securely delete it from our systems. Some information may be retained in anonymized form for statistical analysis and service improvement.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for the platform to function, while analytics cookies help us understand how visitors use our site.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit some functionality of our educational platform.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website before the changes take effect.

Privacy Questions or Concerns?

Email: help@revenueflex.info
Phone: +48 504 052 005
Address: Gdańska 163, 85-674 Bydgoszcz, Poland
This privacy policy was last updated on January 15, 2025